Tag Archives | #managersminute

How to Fix Tension in the Office

I have been involved with a team that really isn’t a team at all. One of the members of the team blows into situations like a bull in a china shop, telling everyone else what they should be doing, often in front of consumers. Their consumer satisfaction ratings are at an all time low with […]

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Watch Your Mouth: Part 2

Last week, we looked at how we phrase things affects the overall meaning. Actively choosing positive language improves one’s motivation and ability to process and manage stress. Positive messages can also improve overall mood. Being intentional in the things we say is key when communicating with others. As a leader, it’s crucial to communicate in […]

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