Tag Archives | learning

Are You Trying to Solve Problems by Talking Too Much?

The person Chief Executive Magazine named as CEO of the year for 2018 was announced earlier this year as Lockheed Martin’s Marillyn Hewson, chairman, president and CEO. She is also an industrial engineer. When she took over, she identified Lockheed’s approach to customer service as an “engineering approach, often talking more than listening.” That statement […]

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