Tag Archives | #leadershiptraining

Would you get Applause from your Customers?

    I was on my way to an appointment at a large manufacturing company a few months ago. As I walked toward the door, an employee stormed out of the front office, slamming the door and muttering loudly about what he thought of the company. The receptionist ignored me for several minutes while talking […]

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Are you a High Performance SCORES Leader?

Research done by Ken Blanchard’s company indicated that six elements were necessary for high performing organizations to be consistently successful. The acronym they used to describe these elements is SCORES. S= Shared information and open communication affecting decision making. (Y/N) C= Compelling vision that energizes and excites support at all levels. (Y/N) O= Ongoing learning […]

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What Not to Delegate

Most Leaders know how to determine which tasks they should delegate, but it’s not often that they focus on what not to delegate.  Elizabeth Dickerson, who runs the “Delegation Boot Camp” for AMA offers a tip sheet for this topic. Here are her suggestions: “Don’t Delegate: Tasks that are sensitive or personal in nature. Performance […]

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