Tag Archives | #encourage

Are your own Good Intentions Holding you Back?

How often do you use language like this? “Don’t hesitate to bring it to me if you have problems.” “Create a draft of the report and bring it to me for completion.” “I’m here to help if you don’t find the solution.” If this is how you delegate a task or project to a manager […]

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Would you get Applause from your Customers?

    I was on my way to an appointment at a large manufacturing company a few months ago. As I walked toward the door, an employee stormed out of the front office, slamming the door and muttering loudly about what he thought of the company. The receptionist ignored me for several minutes while talking […]

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Getting up to Speed

I bought a new car last year. It has been fun feeling the car respond, listening to the silent purr of a new engine. Give me an open road and I’m tempted to see how quickly I could get from 0 to 80mph. OK, I live in Portland, so that is unrealistic, but I do […]

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