Mid-year employee performance reviews are due. Your company has set forms and questions to address. You and your employee go through the excruciating experience with high anxiety about choosing the right words – first on paper, then in person. At the back of your mind is the poor employee satisfaction rating your department received last […]
Micromanagement is the ugly word in management. It is to be avoided is the strong message. But what do we replace it with? Abandonment. A recent TV ad showing two customers in a big warehouse-like store with their words “can anyone help us?” echoing in the vastness captures the essence of what managers feel like when […]
Before the Apartheid government figured out how to oppress the people and separate us, a black family lived opposite my family. Their two daughters were about the same ages as my sister and I and we were best friends.